Dr Caitlin Bentley

Research Fellow, 3A Institute
PhD Human Geography, ICT4D

Caitlin Bentley joined the 3A Institute in July 2018. Caitlin has assisted in the development of a new branch of engineering through her role as Research Fellow teaching the 3Ai Master of Applied Cybernetics. Caitlin’s belief is that in order to manage AI at scale and make an impact, we need to develop a new generation of practitioners. Her focus, in addition to assisting with developing and teaching the Masters, includes case study research on cyber-physical systems and how to apply findings to the real world. She is particularly interested in applications of AI for social good, focusing on how to make cyber-physical systems more inclusive.

Prior to joining the 3A Institute, Caitlin worked within the area of information and communications technologies for development (ICT4D) since 2003. With a research career spanning from Canada to the UK, Africa, Southeast Asia and now Australia, Caitlin has contributed to a number of projects focused on enhancing learning and accountability through ICT, open development, the platform economy and artificial intelligence.

In 2015, Caitlin pursued her interest in open development and its ability to address structural inequalities at the Singapore Internet Research Centre at Nanyang Technological University. It was here that Caitlin helped create a programme of research on open development and co-edited the book Critical Perspectives on Open Development: Empirical Interrogation of Theory Construction.

Caitlin has also contributed to drafting policy for Indonesian small businesses and marginalised actors in the platform economy of the tourism sector.

Caitlin holds a PhD in Human Geography from Royal Holloway University of London, UK, an MA in Educational Technology from Concordia University, Canada, and a BA in Computer Science from McGill University, Canada. She is a Fellow at the UK's Software Sustainability Institute. 

  • Cyber-physical systems
  • Social inclusion
  • Artifical intelligence safety and ethics

Bentley, C. M. & Maharika, I. F. (2018). What Role Can Digital Platforms Play in Scaling the Social and Solidarity Economy? Investigating the Role of Platforms in Indonesia’s Tourism Sector. UN Inter-Agency Task Force on Social and Solidarity Economy, Draft Paper. Available at http://unsse.org/wp-content/uploads/2019/06/207_Bentley_What-Role-Can-Digital_En.pdf

Bentley, C. M. & Maharika, I. F. (2018). Policy Overview: Making travel platforms work for Indonesian Workers and Small Businesses. IT for Change. Available at https://itforchange.net/platformpolitics/wp-content/uploads/2019/06/Making-Travel-Platforms-Work-for-Indonesian-Workers-and0ASmall-Businesses.pdf

Chib, A., Bentley, C. M., & Wardoyo, R. J. (2018). Distributed Contexts of Digital Media and Learning: Open Practices as a Counter to Marginalization. Communicar Journal. Available at https://doi.org/10.3916/C58-2019-05

Bentley, C.M., Chib, A., & Poveda, S. (2018). A critical narrative approach to openness: The case of open development. Information Systems Journal. Available at https://doi.org/10.1111/isj.12226

Bentley, C.M, Chib, A., & Poveda, S. (2018). Exploring capability and accountability outcomes of open development for the poor and marginalised. The Journal of Community Informatics, 13(3). Available at http://ci-journal.org/index.php/ciej/article/view/1423

Bentley, C.M., Nemer, D., Vannini, S. (2017) “When words become unclear”: unmasking ICT through visual methodologies in participatory ICT4D. Journal of Artificial Intelligence & Society. Available at https://link.springer.com/article/10.1007/s00146-017-0762-z

Bentley, C. M. (2017) An analysis of accountability concepts for open development. Available at https://link.springer.com/chapter/10.1007/978-3-31...

Bentley, C. M., & Chib, A. (2016). The impact of open development initiatives in lower- and middle-income countries: A review of the literature. Electronic Journal of Information Systems in Developing Countries, 74(6), pp.1-20.

Bentley, C. M. (2014). Exploring information ethics for inclusive open development. Electronic Journal of Information Systems in Developing Countries, 62(2), pp.1–21. Available at http://onlinelibrary.wiley.com/doi/10.1002/j.1681-4835.2014.tb00440.x/abstract

Bentley, C. M. (2012). Designing and implementing online collaboration tools in West Africa. In N. Azab (Ed.). Cases on Web 2.0 in Developing Countries: Studies on Implementation, Application and Use. Hershey: IGI Global, pp. 33-60.

Abrami, P., Wade, A., Pillay, V., Aslan, O., Bures, E., & Bentley, C. (2009). Encouraging self-regulated learning through electronic portfolios. Canadian Journal of Learning and Technology / La revue canadienne de l’apprentissage et de la technologie [Online], 34(3). Available at http://www.cjlt.ca/index.php/cjlt/article/view/507

Bentley, C. M. and Labelle, P. R. (2008). A comparison of social tagging designs and user participation. Proceedings from DC 2008: International Conference on Dublin Core and Metadata Applications, 205-205. Berlin, Germany: The Dublin Core Metadata Initiative.

Bentley, C. (2008). Strategies to encourage local ownership of online collaboration technologies in West Africa. In Whitton, N., & McPherson, M. (Eds). Proceedings from ALT-C 2008: Rethinking the Digital Divide, the 15th Association for Learning Technology Conference, 118-119. Leeds, UK: ALT.

Bentley, C. (2007). The OLPC laptop: Educational revolution or devolution? In T. Bastiaens & S. Carliner (Eds.), Proceedings from World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2007 (pp. 647-652). Chesapeake, VA: AACE.



  • CECS 6001 Fundamentals of a New Applied Science 1
  • CECS 6002 Fundamentals of a New Applied Science 2
  • CECS 8000 Fundamentals of a New Applied Science: Lab


  • CECS Early Career Academic Representative, Member of the CECS Executive Committee
  • Member of the CECS Diversity & Inclusion Committee



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