For coursework students:
The Student Services and Experience Team (SSET) is your one-stop shop for all student-related matters. Our office provides support throughout the life of your degree, including:
- enrolments and course advice
- student consultations and drop-in sessions
- student mobility (e.g. exchange, study abroad, short study tours and cross-instiutional study)
- academic progress
- and student support and pastoral care.
Team: Natalie, Erin, Megan, Lyndsey, Fiona, Morgan, Reception/Admin Assistant
For research students:
The Higher Degree Research (HDR) team provides administrative advice and support, as well as general pastoral care to students undertaking a Research degree in CECS. The team's key responsibilities fall into six broad categories:
- HDR Admissions
- HDR Scholarships
- HDR Candidature Administration
- HDR Examinations
- HDR Welfare and Support
- and Supervisory Panel support.
Team: Cathy, Marie-Claire, Kathryn
For academic staff:
The Academic Education Services team provides our academic colleagues with expert guideance and support in the administration of CECS coursework progams and courses. Our portfolio includes (but is not limited to):
- governance/curriculum management
- student misconduct/ and appeals
- course scheduling and timetabling
- examinations and course result processing.
Team: Paul, Dartha, Melissa, Jane, Sandra, Liv, Jeanette
Consultation appointment and cancellation policy
We ask all students to complete the online booking information, including student ID, contact details (mobile phone number and university email address) and a brief summary of your query. This allows us to gather relevant details about you to collate correct information for your consultation.
We collect personal data, such as your name, address, contact numbers and email addresses. This information is used to confirm your appointment and to provide you with important post-consultation information.
Drop-ins and appointments
You are welcome to drop into the CECS Student Services Office at any time during business hours for help or advice and we will always do our best to provide you with answers on the spot. However, there are some circumstances (e.g. complex or sensitive enquiries, complaints, degree checking, etc.) that require a longer, one-on-one consultation with an advisor.
Appointments can be made in a number of ways:
- Online – Complimentary consultations can be booked online via our online booking site
- In person – at the CECS Student Services Office. Note that we are temporarily relocating due to building upgrades. Our new office counter is at: Ground Floor, Building #18, North Road. More information: CECS Student Services is moving
- By email – send a consultation request with your full name, Student ID and a brief summary of what you need to discuss and we’ll book you in to see us as quickly as possible.
- By phone – by calling the CECS Student Services Reception Desk on (02) 6125 4450
On the day of your consultation, please aim to arrive around five minutes before your appointment. We also ask that you also come prepared for your meeting. This may include (but is not limited to) having your questions written down, having your proposed study pattern drafted for checking and having supporting documentation (e.g. a medical certificate) ready to show us. This helps us to give you accurate advice that is specific to your individual circumstances and ensures that our meeting schedule is running on time for all students.
If you are late or unprepared for your meeting, we may not be able to cover everything you’d like to discuss and you may need to book a follow-up appointment on another day, as our advisors are often fully booked and cannot run over-time.
Cancellations and no-shows
Our appointments are in high demand. For that reason, if you make a booking but can no longer attend, we ask that you cancel as early as possible. You can cancel via our online booking site or by contacting us directly via email, phone or in-person. This allows enough time for another student to book in.
If you cancel within 24 hours of your appointment, you will not be able to have another appointment for two weeks.
If you fail to attend an appointment or cancel within the 24 hour period more than once, you may not be able to have another appointment with us that semester.
Your cooperation and consideration for your fellow students and the CECS Student Services team provides a fair system for everyone.
Program Convenor profiles
Below are the details of the current CECS Program Convenors
Bachelor of Engineering (Honours)and
Master of Machine Learning and Computer Vision
|Associate Professor Kylie Cathpole|
|Bachelor of Engineering (Research & Development)||Professor Matt James|
Bachelor of Advanced Computing and
Bachelor of Advanced Computing (Research & Development)
|Associate Professor Stephen Gould|
|Bachelor of Software Engineering||Dr Zhenchang Xing|
|Bachelor of Information Technology||Professor Tom Gedeon|
Master of Computing and
Master of Computing (Advanced)
|Associate Professor Peter Strazdins and Dr Ramesh Sankaranarayana|
Master of Engineering (all Specialisations)
|Associate Professor Yuerui (Larry) Lu|
Bachelor of Applied Data Analytics and
Matser of Applied Data Analytics
|Dr Kerry Taylor|
Support services available to ANU students