KINSHIP is empowering some of the world’s most well-known companies on the journey towards digital maturity. 

We are living in a time where consumers are connected like they never previously have been. This has seen a fundamental shift in the power balance of communication; with the individual able to praise and critique with equal forceful and consequential impact.  In this world of unprecedented consumer power, KINSHIP is empowering some of the world’s most well-known companies on the journey towards digital maturity. We are a digital agency that specialise in helping our clients understand, protect and enhance their relationships with stakeholders across social, digital and other modern channels.

Requisite skills and/or experience required:

• Manage and optimise configuration of onboarded KINSHIP clients to ensure their continued success with KINSHIP technology solutions

• Identify platform gaps, and optimisation opportunities; designing and configuring the appropriate solution, so that client expectations regarding platform use cases and functionality are fulfilled

• Maintain platform relevancy according to changes business needs

• Ensure that all client users are trained, educated, and up to date on platform use, best practices, and functionality

• Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements

• Ensure that every client derives the most value possible from their KINSHIP technology platform

• Assist the Sales and Success Teams in providing insight to client health, and working to win new business and/or grow existing accounts

• Support our Head of Delivery to ensure optimal client service as it relates to platform performance, functionality, enhancements, and configuration

HOW TO APPLY:

Please email your CV through to caitlin@kinshipdigital.com and we will be in touch to organise an interview.