Managed Services Consultant - KINSHIP Digital

KINSHIP is empowering some of the world’s most well-known companies on the journey towards digital maturity. 

We are living in a time where consumers are connected like they never previously have been. This has seen a fundamental shift in the power balance of communication; with the individual able to praise and critique with equal forceful and consequential impact.  In this world of unprecedented consumer power, KINSHIP is empowering some of the world’s most well-known companies on the journey towards digital maturity. We are a digital agency that specialise in helping our clients understand, protect and enhance their relationships with stakeholders across social, digital and other modern channels.

Requisite skills and/or experience required:

  • Manage and optimise configuration of onboarded KINSHIP clients to ensure their continued success with KINSHIP technology solutions

  • Identify platform gaps, and optimisation opportunities; designing and configuring the appropriate solution, so that client expectations regarding platform use cases and functionality are fulfilled

  • Maintain platform relevancy according to changes business needs

  • Ensure that all client users are trained, educated, and up to date on platform use, best practices, and functionality

  • Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements

  • Ensure that every client derives the most value possible from their KINSHIP technology platform

  • Assist the Sales and Success Teams in providing insight to client health, and working to win new business and/or grow existing accounts

  • Support our Head of Delivery to ensure optimal client service as it relates to platform performance, functionality, enhancements, and configuration



Please email your CV through to and we will be in touch to organise an interview.

Application closing date

23 March 2021
Applications open for this opportunity: 
15 Feb 2021
Study level: 

Updated:  1 June 2019/Responsible Officer:  Dean, CECS/Page Contact:  CECS Marketing