Frequently Asked Questions

How can I book an academic consultation?

Students can make an appointment to see an academic advisor for program plans, student opportunities, course enquiries or early interventions. Book online:

Alternatively you can email us with any of your questions and we will endeavour to answer them as soon as we are able.


When are Semester One 2018 results released?

Semester One results are released to students, via ISIS, on the 28th June 2018.  To ensure you are able to see your results when they are released, please ensure any outstanding fees and charges (e.g. SAF Fees, library fines, parking fines, etc.) have been paid.


When will Semester One supplementary and deferred exams be held?

Deferred and Supplementary exams are scheduled to be held in the first week of Semester 2 2018. Students with a result of PX or DA are eligible to sit a supplementary or deferred examination.

It is your responsibility to ensure that you are back on campus by Monday 23rd July 2018 to sit your supplementary exams. Holiday/travel plans are not considered by the university as grounds for a Deferred or Special exam request.


I failed a course this semester, what should I do?

Please make an appointment with Student Services to see a Student Advisor to discuss your options.


How do I appeal a final grade?

You should approach your course convener if you have queries or concerns regarding your result in a course.  If you remain dissatisfied, you may lodge a formal appeal to be considered by the Associate Dean of the College where the course is taught. 

For more information please see:


Can I arrange to view my exam paper?
You will need to contact your Course Convenors directly for information on their exam paper review schedule. Reviewing your exams paper is an opportunity to check what you got right but also where there is room for improvement.


Am I eligible to graduate this semester?

Please see the below information from the Graduation Office:


I need a Completion Letter. Where can I get one?
If you require proof that you have completed your award prior to graduation, you can request a letter of completion from CECS Student Services. Please note however, that these letters may take up to 5 business days to complete. You will need to provide us with your ANU Student Id, an explanation of why this document is required and any specific details you need the letter to cover (e.g. you were the recipient of X Scholarship between 2015-2017, etc.). Letters can be sent to you via email or can be collected from the Student Services Office.


Updated:  10 February 2019/Responsible Officer:  Dean, CECS/Page Contact:  CECS Marketing